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Customer Support

Dear Valuable Customer:

Thank you for choosing Boro Networks’ Post-Sale Service!

Through the Boro Networks’ Post-Sale Service, we provide system maintenance and technical support services. After registration with the Service, you will be able to access Boro’s rich repository of online technical resources, update your operation system to our latest version, get from Boro’s support department long-distance technical support and quick backup support, and even have our technical support delivered right to your door. With Boro Networks’ Post-Sale Service, your system will operate at its best with the highest level of stability, thus maximizing your investment returns in our system.

Please write to our support team at：support@boronetworks.com

You can also IM us to send in your request or to access our consulting services instantly.

Our IM account is：

Skype： boronetworks
MSN： support@boronetworks.com

Please kindly provide us the following information when submitting your request：

1. Sale contract number, or post-sale service contract number
2. Equipment serial number(s)
3. Equipment installation location details
4. Failure details and time
5. Contact information (phone number) and the name of person in charge

Thank you!